This happens when the card doesn’t support the same software as the game.
On the Display tab, information about your graphics card is shown in the Device section.In the Open box, type “dxdiag” (without the quotation marks), and then click OK.How can I find out which graphics card I have in my PC? The next game’s added content would cost even more at times, too. Pricey, yes, and we definitely noticed those cunning microtransactions being thrown in there, but there’s generally more on offer in The Sims 3’s expansions.